Privacy Policy

Overview

This Privacy Policy explains how LiveServe Tech (operated by Aplus Image Solutions Pty Limited, Queensland, Australia) collects, uses, and protects information provided by users of our website and services. By using our services, you agree to the collection and use of information as described in this policy.

Personal Data We Collect

When you register for or use our services, we may collect:

• Email address
• First name and last name
• Phone number
• Address, state, province, ZIP/postal code, city
• Usage data and device identifiers
• Images uploaded for editing

How We Use Your Data

We use the information we collect to:

• Provide, operate, and maintain our image editing services
• Manage your account and process your orders
• Communicate with you about your jobs and account
• Send service notifications and updates
• Improve our website and services
• Comply with legal obligations

Data Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist in delivering our services, subject to confidentiality agreements. We may disclose information if required by law or to protect the rights and safety of LiveServe Tech and its users.

Data Retention

We retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. Uploaded images are retained for the duration of job processing and for a reasonable period thereafter to allow for revisions, then deleted from our systems.

Security

We use SSL encryption for all data transmissions and implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us and we will delete it promptly.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Data portability

To exercise any of these rights, contact support@liveservetech.com.

Contact Us

• Email: support@liveservetech.com
• Phone: +61-(7)-4331-7595
• Post: Aplus Image Solutions Pty Ltd, P.O Box 3656, South Brisbane, QLD 4101, Australia